Filed from the field · The national restroom deskDispatches filed 13 · States covered 11

The Porcelain Dispatch

Restroom reviews from the collapse of American sanitation

Hostile TerritoryFull Review

EVERYTHING YOU NEED TO FIX THIS ROOM IS FORTY FEET AWAY

2 out of 5 plungers
Illustrated image slot. No photograph accompanies this dispatch.
Image slot. No photograph accompanies this dispatch.

The customer restroom sits behind aisle 31, past the lumber and the bags of concrete mix, in a corner the store would prefer you forget. A hand-lettered sign points the way. The arrow on it points in the wrong direction.

Inside, the toilet seat is cracked straight down the middle, so that sitting on it carries the risk of a pinch you will remember. The faucet drips with the steady patience of a water torture. The overhead fluorescent tube flickers in an irregular rhythm that I began, after a few seconds, to suspect was a distress signal in Morse code. The grout is gray. The caulk around the sink has come loose and curls upward like old tape.

Here is the part that matters. In aisle 14, this store sells replacement toilet seats for $24.97. In aisle 15, faucet cartridges and washers. In aisle 9, light fixtures, with a 20 percent discount for loyalty members. Aisle 22 has caulk, grout cleaner and the tools to apply both. Every single part needed to restore this room to dignity sits on the store's own shelves, under the store's own roof, about forty feet away.

Nobody has thought to carry any of it over. This is not neglect. Neglect is ignorance. This is a parable about the American workplace, in which everyone has the tools and nobody has the assignment.

SCORE: 2 plungers. Points for the irony, which was free.

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Full Review

Stall Number One: Notes From A Public Restroom In Late-Stage America

Tulsa, Oklahoma · Mopless Republic Travel Stop

I came through the door on assignment and stopped cold. There are moments in this line of work when a man realizes he is not reviewing a bathroom so much as documenting a failure of civilization, and this was one of them.

1 plunger
Sanctuary List

Paradise Lost: Shangri-La At A Two-Pump Gas Station In The Middle Of Nowhere

Van Horn, Texas · The Last Chance Fuel Stop

I expected nothing. Forty miles from the nearest stoplight, at a two-pump station whose sign had lost its second vowel years ago, I braced for the worst and found a room so clean it made me question my own assumptions about the human race.

5 plungers
Sign Watch

A Liar And A Coward: The Sign Says "Cleaned Hourly"

Toledo, Ohio · PillBarn Pharmacy

Posted at eye level: a laminated sign reading that this restroom is monitored for your safety and cleaned hourly. Directly beneath it: a wastebasket overflowing onto the tile, an empty paper towel dispenser, and a hand dryer that answered my wave with the silence of a dead man.

2 plungers